| Business identity and operating status |
15% |
Business licence, registered legal name, registered address, and export documentation where applicable. |
Check the company details against official Chinese business-registration records; confirm that the contracting and payment entities match. |
Inconsistent company names, unexplained third-party payment accounts, or refusal to provide basic registration details. |
_____ |
| Manufacturing capability |
15% |
Facility address, production-process overview, equipment list, and recent production-floor evidence. |
Arrange a live video walkthrough or an independent factory audit; confirm which processes are performed in-house and which are subcontracted. |
Factory claims cannot be substantiated, footage is not verifiable, or subcontracting is not disclosed. |
_____ |
| Product compliance and documentation |
15% |
Applicable test reports, declarations, and technical files for the exact model and target market. |
Check report numbers, issuing laboratory, product model, test scope, and report dates directly with the issuing body where possible. Confirm destination-market requirements independently. |
Documents cover a different model, contain inconsistent details, or are presented as universal approval for every market. |
_____ |
| Audio performance and product consistency |
12% |
Production-representative samples, product specifications, and agreed acceptance criteria. |
Test samples against the written specification; assess sound, microphone performance, fit, controls, and wireless functions under repeatable conditions. |
Specifications are vague, samples differ from the quoted model, or measurable acceptance criteria are not agreed in writing. |
_____ |
| Quality management and inspection process |
12% |
Incoming, in-process, and final inspection procedures; defect records; and sample inspection reports. |
Review inspection records and agree on a pre-shipment inspection plan, defect classifications, and corrective-action process. |
No traceable quality records, no clear handling of failed inspections, or pressure to ship before agreed checks are complete. |
_____ |
| Component sourcing and traceability |
8% |
Key-component list, approved alternatives, and material or component traceability records where available. |
Confirm whether substitutions require buyer approval and verify that critical components match the approved sample and specification. |
Unapproved component changes, unclear sourcing for critical parts, or inability to identify the production configuration. |
_____ |
| Production capacity and delivery planning |
8% |
Capacity estimate for the requested model, production lead-time plan, and shipment schedule assumptions. |
Compare stated capacity with facility evidence and the proposed production plan; clarify peak-season timing and material lead times. |
Guaranteed delivery dates without a production plan, unexplained capacity claims, or shifting lead times. |
_____ |
| Commercial terms and order controls |
5% |
Itemized quotation, MOQ, tooling or customization charges, payment milestones, Incoterms, and written specifications. |
Compare quotations on the same configuration and delivery basis; ensure the contract identifies the product, quality criteria, and remedies for non-conformity. |
Unclear pricing, material terms omitted from the contract, or requests to pay an unrelated entity without a documented reason. |
_____ |
| Intellectual property and customization controls |
5% |
Written confirmation of design ownership, tooling ownership, permitted use of artwork, and confidentiality terms where relevant. |
Document ownership and usage rights in the contract; review proposed designs and packaging for potential third-party rights concerns. |
Unclear ownership of custom tooling or designs, or claims that another party’s protected branding can be copied. |
_____ |
| Warranty, spare parts, and after-sales support |
5% |
Written warranty terms, defect-handling procedure, spare-parts availability, and response channels. |
Agree on warranty scope, claim evidence, response timelines, and responsibility for replacement or repair before placing the order. |
Warranty exclusions are unclear, support responsibilities are not assigned, or spare-parts commitments are only verbal. |
_____ |